Salesforce

Sidea Group has been a certified Salesforce partner for over 4 years, with more than 60 talents who can boast direct experience in medium and large projects and expertise across all clouds and industries.

Salesforce is one of the most influential, innovative and largest cloud companies in the world, best known for its CRM (customer relationship management) software. Salesforce lets you manage relationships with your customers in an organised, modern and “customer oriented” way, exploiting cloud potential and the organisation of sales and customer service processes.

Processes related to the sales force and customer service can be automated with Salesforce solutions, integrating them with marketing automation and data intelligence systems.

The integration of systems with the CRM is the prerequisite to obtain the right flexibility, from a flow-through system perspective, but also to serve customers more quickly and reduce time-to-market.

Extensive software customisation covers all customer needs. The main tools: LWC, Lightning Component, Visualforce with the ability to integrate external libraries such as Javascript, Jquery, Angular, React, etc.